Monday, 25 April 2016 13:35

Shipping and Returns

  1. Do you ship to Hawaii, Alaska, U.S. Territories, PO Boxes, or Military APO/FPO addresses?
    For shipping outside of the 48 states such as Hawaii, Alaska, US Virgin Islands, Puerto Rico or international deliveries please contact us directly as our online store does not ship internationally.
  2. Can I expedite my shipping?
    We offer a number of expedited shipping options. When checking out you will be provided a shipping option and price before final payment is needed.
  3. Do you ship internationally?
    Currently at this time we do not ship internationally for online orders. If you have a special request please contact us and we will do our best to help.
  4. Do you ship to PO Boxes or Military APO/FPO addresses?
    Using USPS, we can ship to PO Boxes.
  5. How can I track my order?
    Once your order is processed you will receive an email with a UPS tracking number.
  6. How long will it be before I receive my order?
    This varies depending on the method selected, but if ordering the standard Ground it usually takes 4-5 businesses days.
  7. I made a mistake! I accidentally placed my order with normal 4-5 business day delivery shipping, but I need the order tomorrow!
    Please call us at (803) 547-6606 and we will do our best to get your order to you as fast as possible using FedEx with different shipping rates.
  8. I made a mistake! I accidentally placed my order with the incorrect shipping address. What should I do?
    Please call us at (803) 547-6606.
  9. What are the shipping charges for returning an order?
    Return shipping is the responsibility of the customer.
  10. What do you charge for standard shipping an order?
    Below is a chart showing UPS Ground shipping prices depending on the price of your order and location (in the continental US).
  11. Can I order online but pick it up in the store instead of paying for shipping?
    Yes absolutely, you can order online, pay for it online, and select “In Store Pick-up” and we will have it all bagged up and ready for you.
  12. Do you offer free shipping?
    Yes if you spend $75 or more we offer free shipping.
Last modified on Sunday, 18 September 2016 20:55
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